Privacy Policy (GDPR)

 

Privacy Policy – SSD Store (GDPR Compliant)

This Privacy Policy explains how SSD Store (operated by BN London Ltd) collects; uses; stores; and protects your personal data when you use ssdstore.co.uk. We comply with the UK General Data Protection Regulation (UK GDPR) and all relevant UK data protection laws.

1. Who We Are

BN London Ltd
24a Beaufort Avenue
Harrow
England
HA3 8PF
Company No: 14063196

Contact email for data protection: info@ssdstore.co.uk

2. What Data We Collect

We may collect the following types of data when you use our website or make a purchase:

  • Identity Data: name; billing address; delivery address.
  • Contact Data: email address; telephone number.
  • Order Data: items purchased; order history; warranty information.
  • Payment Data: processed securely by payment providers; we do not store card details.
  • Technical Data: IP address; browser type; device information.
  • Cookie Data: browsing preferences; analytics; functionality cookies.

3. How We Use Your Data

We use your data to:

  • Process and deliver your orders
  • Provide customer support
  • Handle returns; refunds; and warranty claims
  • Improve website performance and user experience
  • Detect and prevent fraud or misuse
  • Send essential service notifications (order updates etc.)

4. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Contract: to fulfil your order and provide related services.
  • Legal obligation: accounting; tax; fraud prevention.
  • Legitimate interest: improving our services; preventing misuse; security.
  • Consent: for marketing communications (only if you opt in).

5. Payments and Third-Party Processors

We use secure payment gateways (such as Shopify Payments, PayPal, or card processors). These providers handle your payment information directly; we never store full card details.

Shopify hosts our online store. Your data may be stored on Shopify’s secure servers in accordance with their GDPR-compliant policies.

6. Cookies

Cookies are used for site functionality, analytics, and remembering your preferences. You can manage or disable cookies in your browser settings.

7. Data Sharing

We only share data with trusted third parties necessary to operate our business:

  • Shopify (website platform and hosting)
  • Payment processors
  • Courier and logistics partners
  • Fraud prevention services
  • IT and customer support providers

We never sell your personal data to third parties.

8. Data Retention

Personal data is kept only as long as necessary for the purposes described, including:

  • Order records: up to 6 years (legal requirement)
  • Warranty data: for the duration of the warranty period
  • Analytics data: typically 12–36 months

9. Data Security

We use secure servers; encryption; access controls; and other safeguards to keep your data protected. Despite this, no system is 100% secure, but we maintain industry-standard measures.

10. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request a copy of your data (data portability)
  • Withdraw consent for marketing at any time

To exercise any of your rights, contact us at:
info@ssdstore.co.uk

11. International Transfers

Shopify and some service providers may store data outside the UK. These transfers are protected using legally approved safeguards such as Standard Contractual Clauses (SCCs).

12. Changes to This Policy

This policy may be updated periodically. The latest version will always appear on this page.

13. Contact for Data Protection

For privacy enquiries or GDPR requests, contact:
Email: info@ssdstore.co.uk
Address: BN London Ltd, 24a Beaufort Avenue, Harrow, HA3 8PF, UK